Account Manager

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Our mission is protecting the world's water. We work every day to support the sustainability of our most precious resource, so our people know what they're doing matters. Most importantly, you'll work with supportive teammates who have a strong work ethic and are committed to doing the right thing.

Join our team and do work that matters. Visit www.orenco.com/jobs to learn more or check out the official job description (below).

GENERAL POSITION SMMARY:

This is an advanced level position that leads a regional or territory team(s) and works with business partners (a.k.a. distributors, dealers, and suppliers) to grow acceptance and use of Orenco products and solutions within a geographic territory. The Account Manager will operate as the lead point of contact with all matters specific to their accounts. The Account Manager will proactively interact regularly with our business partners, designers, engineers, regulators, end-users, and other industry professionals.

ESSENTIAL FUNCTIONS & KRA:

> Safety

• Continuously maintains Orenco management's safety, cultural, and professional standards.
• Promotes, encourages, and reinforces a positive safety culture, safe practices, and a safe work environment to all employees.

> Selling

• Achieves quarterly and annual unit and revenue sales goals.
• Achieves quarterly and annual objectives that support territory, regional, and/or company plans.
• Educates external stakeholders
• Learns and demonstrates effective use of Integrity Selling.
• Maintains list of new business targets and potential growth thru existing business partners, updates progress monthly.

> Leading

• Demonstrates leadership within the regional and territory team, within the sales department and within the organization on a daily basis.
• Leads regular meetings with the territory teams that include; Area Sales Managers, Sales Engineers, Systems Engineers, and Technical Sales Representatives to ensure customer needs are met and the various sales activities are in alignment with territory goals.
• Participates in all meetings and contributes ideas and opinions.
• Improves methods for internal and customer-facing processes.
• Volunteers and participates in team, department, and organizational initiatives.
• Coordinates with various departments within Orenco as necessary regarding team initiatives and objectives.
• Sets and strives to complete annual personal development goals.

> Planning

• Develops, implements, and regularly reviews and updates quarterly and annual territory plans. Assesses and makes necessary course corrections, as applicable, to maximize outcomes and overcome challenges.
• Participates in establishing sales objectives for Orenco products within the assigned territory.
• Provides necessary forecasting for assigned segments, as required, to assist with manufacturing and company planning.

> Market Development

• Increases Orenco's reach and builds acceptance of Orenco products and technologies by demonstrating leadership and influence within assigned territory.
• Communicates Orenco's vision and approach throughout the assigned territory.
• Establishes relationships with key and influential stakeholders.
• Represents the company by presenting at tradeshows and conferences.
• Provides timely follow-up and development of leads.
• Identifies new opportunities to influence or promote regulations that align with sales objectives and the betterment of the industry.

> Market Analysis

• Gains commanding understanding of the market and communicates market needs, opportunities, and threats.
• Keeps abreast of regulatory changes in territory that may affect the sale of Orenco products or technologies and shares this information as appropriate.
• Keeps abreast of competitors and products in territory that may affect the sale of Orenco products or technologies and shares this information as appropriate.
• Researches customer requests regarding products and equipment and directs customers to other sources if necessary.
• Communicates ideas on new products or product improvements that would result in increased sales or market share.

> Account Management

• Assesses and manages business partner effectiveness within assigned territory.
• Develops and strengthens relationships with key business partner personnel.
• Meets with top accounts twice a year, and other key accounts, as necessary.
• Provides business partner training.
• Develops agreed upon mutually beneficial sales & marketing objectives with business partners.
• Identifies needs for additional business partners and on-boards new business partners.
• Manages accounts to ensure that Distributors/Dealers operate within parameters of Distributor/Dealer Agreements.

> Reporting

• Provides regular status updates/reports on territory plans and key objectives.
• Thoroughly documents all tasks and customer interactions in CRM (Customer Relations Management).
• Inputs, updates, and ensures accuracy of customer contact information in CRM.
• Submits and distributes timely activity and trip reports.
• Provides quarterly territory plan updates that include key territory objectives achieved, progress on longer-term objectives, new objectives added, areas needing additional assistance or resources, and challenges.

> Becomes familiar with all Orenco-related products and technologies.

> Becomes familiar with all state and local regulatory rules within their assigned territory.

> Will occasionally perform duties of sales engineering, systems engineering, asset management and customer service teams.

> Work to be done during manufacturing business hours, which may include an occasional early and/or later shift as needed. Occasional long hours may be required.

> Regular, consistent, and predictable attendance is required.

> Performs other duties as assigned.

EDUCATION:

BS degree in a technical field or BA degree in a business field is preferred.

KNOWLEDGE/SKILLS/EXPERIENCE:

• Minimum two years experience as Technical Sales Representative, or equivalent experience in other industry-related field and demonstrated ability to perform all functions.
• Ability to quickly gain a base knowledge of Orenco processes and equipment.
• Above average organizational skills are required.
• Ability to communicate in a professional, courteous, customer service-oriented manner.
• Exceptional verbal and written communication skills are required.
• Skilled in delivering effective technical/informative presentations.
• Ability to successfully interact with individuals from diverse backgrounds and extreme variations in educational levels.
• Must be willing and able and willing to travel a minimum of 25% of the work time. This requirement will fluctuate depending on the region assignments, market maturity, other regional resources, territory size, business needs and other objectives and may be as much as 50 to 60% travel time. Includes meeting current travel requirements with airlines as well as in final destinations.
• Ability to be flexible and adjust to priority changes with little notice and to remain calm during confrontational and/or high pressure situations.
• Ability to use sound judgement and follow through in problem solving and decision making processes.
• Work is to be done during normal manufacturing business hours with occasional overtime as needed. May include shift work.
• Must have satisfactory driving record, maintain valid drivers license, and current insurance on personal vehicle if used for business. Must meet company insurability requirements.

TOOLS & EQUIPMENT:

Cellphone Laptop computer

General office & field equipment Vehicle

WORKING CONDITIONS:

Primarily office environment. Travel requirements will include operation of a motor vehicle, airplane travel, and overnight stays in temporary lodging. Requires the ability to visit project sites that are situated on a variety of developed and undeveloped terrain/locations. Includes exposure to outside weather conditions when at customer sites. Conducting field work may include occasional exposure to wastewater, requiring proper use of personal protective equipment including but not limited to gloves.

PHYSICAL REQUIREMENTS:

Regular job duties include seeing, speaking, hearing, reading, writing, keyboarding, prolonged periods of sitting including extended time viewing a computer screen. Intermittent physical activity including standing, walking, kneeling, climbing stairs and ladders, reaching, pushing, pulling, grasping, holding, bending, twisting, stooping, squatting, and occasional light lifting of up to 50 pounds. Occasional operation of a motor vehicle and airplane travel with the ability to visit project sites that are situated on a variety of developed and undeveloped terrain/locations, is and/or may be required.

Current Openings for Account Manager Jobs at Orenco Systems