Orenco Systems

International Sales Engineer Jobs at Orenco Systems

International Sales Engineer Jobs at Orenco Systems

Sample International Sales Engineer Job Description

International Sales Engineer

THE COMPANY

Why Work at This Company?

Great people: helpful, knowledgeable employees; great products: state-of-the-art design & manufacturing; great environment: scenic area

Hiring Company Description:

Southern Oregon's Umpqua Valley is a beautiful place, with pure air, clean water, and a variety of wildlife. Orenco was born in this valley, nearly 40 years ago. We're privileged to design and manufacture products that help ensure the health and safety of people, neighborhoods, and communities, everywhere.

Do you enjoy outdoor recreation like biking, hiking, and fishing? How about good wine and good food? Ever thought about living where the ocean, ski resorts, and hot springs are all just a few hours away? If you're interested in working for a great company headquartered in the Pacific Northwest, take a look at our job postings and see what might be a good fit.

Company Details

Orenco was founded in 1981 in response to widespread failures in Oregon's onsite wastewater systems. Since then, we've grown to become an industry leader, with hundreds of employees and more than 300 points of distribution in North America, Australasia, Europe, Africa, and southwest Asia. You can find our products and solutions in 70 countries, on virtually every continent.

Orenco is headquartered in Douglas County, Oregon, where we have over 400,000 square feet of manufacturing space spread among three locations. Because we're dedicated to engineering-based solutions, more than 10 percent of our approximately 390 employees are scientists or engineers. Orenco's products and technologies appear in numerous technical publications, and our employees are asked to speak at conferences throughout the world.


GENERAL POSITION SUMMARY:

This is an advanced level position that exists to grow acceptance and use of Orenco engineered systems solutions outside the United States. The International Sales Engineer works within the regional sales team to assist with the design of commercial and municipal wastewater collection and treatment systems. The International Sales Engineer will interact regularly with our business partners (a.k.a. distributors, dealers, and suppliers) as well as designers/engineers, regulators, community leaders and other consultants and professionals. The International Sales Engineer will plan, direct, and coordinate with internal and external staff to ensure that company objectives for engineered system projects are met.

The International Sales Engineer will provide presentations to, and conduct trainings for, consulting engineers, utilities, municipalities, and at regional, national, and international conferences. The International Sales Engineer will provide funding consultation and construction oversight and system commissioning services, as necessary. The International Sales Engineer will assist customers in determining individualized needs and recommending products appropriately, advise customers regarding equipment installation, usage, repair, and maintenance, and provide quality customer service in all internal and external interactions.


ESSENTIAL FUNCTIONS & KRA (Key Result Areas):

Safety/Culture

  • Continuously maintains Orenco Management's Safety, Cultural, and Professional standards.
  • Promotes, encourages, and reinforces a positive safety culture, safe practices, and a safe work environment to all employees.
  • Conducts all work in a safe manner and promotes safe work practices to all associates and clients.

Selling

  • Achieves quarterly and annual unit and revenue sales goals.
  • Achieves quarterly and annual objectives that support territory, regional, and/or company plans.
  • Educates external stakeholders.
  • Learns and demonstrates effective use of Integrity Selling.
  • Maintains and grows engineered systems opportunity pipeline.
  • Coordinates with other company staff to accomplish the work required to close sales.

Leading

  • Demonstrates leadership within the sales department and within the organization daily.
  • Participates in all meetings and contributes ideas and opinions.
  • Improves methods for internal and customer-facing processes.
  • Volunteers and participates in team, department, and organizational initiatives.
  • Coordinates with various departments within Orenco as necessary regarding team initiatives and objectives.
  • Sets and strives to complete annual personal development goals.

Planning

  • Develops, implements, and regularly reviews and updates quarterly and annual territory plans in conjunction with Account Manager(s).
  • Participates in establishing sales objectives for Orenco products.
  • Keeps opportunity estimated-close dates current in CRM (Customer Relations Management) to assist with manufacturing and company planning.
  • Collaborates with Regional Sales team and Systems Engineering team to develop sales strategies.

Market Development

  • Increases the number of customers utilizing Orenco's solutions thru training seminars and presenting at tradeshows and conferences.
  • Communicates Orenco's vision and approach throughout the assigned region.
  • Establishes relationships with key and influential stakeholders.
  • Provides timely follow-up and development of leads.

Engineering Review

  • Guides designers/engineers in the selection of Orenco technology and design of projects.
  • Makes recommendations and writes proposals for the appropriate use of Orenco technologies and products.
  • Assists customers in determining needs related to the design, development, installation, and maintenance of Orenco solutions.
  • Receives and evaluates customer's system design drawings and plans, providing suggestions and making recommendations as needed.

Reporting

  • Provides regular status updates/reports on regional plans and key objectives.
  • Thoroughly documents all tasks and customer interactions in CRM.
  • Inputs, updates, and ensures accuracy of customer contact information in CRM.
  • Maintains an accurate, up-to-date, CRM opportunity database.
  • Submits and distributes timely activity and trip reports.
  • Provides monthly updates on key and new opportunities, and competitive threats.
  • Maintains list of customer acquisition targets and reports progress monthly.

> Becomes familiar with all Orenco-related products and technologies.

> Becomes familiar with all local regulatory rules within their assigned region.

> Will travel internationally to project sites to perform start up and provide installer/operator training.

> Will occasionally perform duties of the regional sales team, systems engineering team, asset management, and customer service team.

> Work to be done during manufacturing business hours, which may include an occasional early and/or later shift as needed. Occasional long hours may be required.

> Regular, consistent, and predictable attendance is required.

> Performs other duties as assigned.


EDUCATION:

A BS degree in engineering or equivalent is required. PE is a plus.


KNOWLEDGE/SKILLS/EXPERIENCE:

  • A minimum of four years of experience in water/wastewater field.
  • Spanish language fluency is preferred. Other languages are a plus.
  • Must have, and retain, a valid passport and be able to travel internationally.
  • Ability to independently apply standard engineering practices and techniques in appropriate situations.
  • Ability to learn quickly and apply engineering skills to problem solving and analysis.
  • Above average organizational skills are required.
  • Ability to communicate in a professional, courteous, customer service-oriented manner.
  • Exceptional verbal and written communication skills are required.
  • Skilled in delivering effective technical/informative presentations.
  • Ability to successfully interact with individuals from diverse backgrounds and extreme variations in educational levels.
  • Competent ability with applications such as word-processing, spreadsheets, CRM software, and email.
  • Able and willing to travel a minimum of 20% of the work time. This requirement will fluctuate depending on the region assignments, market maturity, other regional resources, territory size, business needs and other objectives and may be as much as 50% travel time.
  • Ability to be flexible and adjust to priority changes with little notice and to remain calm during confrontational or high-pressure situations.
  • Ability to use sound judgement and follow-through in problem-solving and decision-making processes.
  • Must have satisfactory driving record, maintain valid driver's license, and current insurance on personal vehicle if used for business. Must meet company insurability requirements.

TOOLS & EQUIPMENT:

Cell phone

General Office and Field Equipment

Laptop Computer

Vehicle


WORKING CONDITIONS:

Office environment with occasional exposure to outside elements when traveling or conducting field work.


PHYSICAL REQUIREMENTS:

Regular job duties include seeing, speaking, hearing, reading, writing, keyboarding, prolonged periods of sitting including extended time viewing a computer screen. Physical activity including standing, walking, climbing stairs, reaching, pushing, pulling, bending, stooping, driving, and occasional light lifting of under 20 lbs. May also include occasional unassisted lifting of 20-50 lbs., occasionally up to 70 lbs. Lifting over 70 lbs. must be assisted. Airplane and boat travel and the operation of a motor vehicle with the ability to visit project sites that are situated on a variety of developed and undeveloped terrain/locations, is required.

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